Delivery + Returns

Established Sparkling Tea (Est.) 

April 2024

Delivery
At Established Sparkling Tea (Est.), we collaborate with specialised partners to ensure prompt shipping of your orders every business day of the week. Our commitment is to have your order delivered within a few days after placing the order, depending on the location we need to deliver to.

Return
If, for any reason, you are not completely satisfied with your purchase, you have the flexibility to return it within 14 days for a full refund — no questions asked. Reach out to us at: contact@establishedsparklingtea.com
and send the product(s) to:
Established Sparkling Tea
Asterweg 18b
1031 HN Amsterdam
The Netherlands

To qualify for a return, the item must be unused and in its original packaging.

Refunds:
Upon receiving and inspecting your return, we’ll send you an email confirmation. Once the refund is approved, it will be automatically applied to your credit card or original method of payment.

Should you not receive your refund within 5 business days, please contact us at: contact@establishedsparklingtea.com.

Exchanges
For defective or damaged items, we offer hassle-free exchanges. Email us at: contact@establishedsparklingtea.com and send the item to the same address mentioned above.

Damages and Issues
Upon delivery, carefully inspect your order. If you receive a damaged package or item, take a picture clearly showing the package and/or item condition and contact us. We’ll promptly assess the issue, liaise with the courier, and resolve the situation.

Any Other Issues?
If you receive incorrect items or encounter any other issues, please don’t hesitate to reach out to us at: contact@establishedsparklingtea.com.

We are here to help.